FAQs

Q. How do I book a reading?

The only way to book a reading with Sugar Tarot LLC is through our booking link directly or through this website! Click the ‘book now’ button in the upper right hand corner.

Q. What are your business hours?

Flexible availability, by appointment only.

Unavailable on weekends/holidays (except Emergency readings)

Respect our time as we will yours!

Q. How will I receive my reading?

Sugar Tarot is fully online, in person readings are not offered at this time. Readings are sent through email to the email address the client provides when booking. All email communication/readings will be sent from sugartarot@gmail.com.

Q. How will I receive my reading?

All readings are sent to the email provided upon booking.

Note: Emergency Readings are the ONLY service with less than 24 hour turnover time. If there are delays, follow up communication will be sent. Refer to our business hours or your confirmation email if needed.

Q. What are your payment options?

When booking through the site transactions are done through Square or PayPal to protect client’s personal personal banking information. There isn’t a deposit system being utilized, so payment must be made in full when booking for all services.

Q. What can I gain from these readings?

Different readings yield different results & types of interpretations. Birth chart readings can help the client gain a better understanding of their personality traits, identity, & how it affects the way in which they move throughout the world. Tarot card readings provide explanation to a specific question or situation the client wants to focus on that could be a past/current situation or relationship.

Q. What is astrology?

Astrology is the study of how the positions of the stars and movements of the planets have an influence on events & on the lives, personalities, & behaviors of people.

Q. Can I book multiple times?

Clients can book as many readings as they would wish. Clients can schedule recurring readings if they prefer weekly check-ins. Clients can also book a combination of different readings (ex: birth chart reading & general tarot reading). It’s recommended to book readings weekly or monthly as needed.

Q. Do you have to know a lot about astrology to benefit?

Absolutely not! Our readings are offered in the most simplest way possible that way anyone can understand. Anyone new to spirituality is welcome this is a judgement free zone! Also feel free to contact us & send any follow up questions you may have!

Q. What is your experience level?

We have been studying astrology for over 6 years as a personal hobby & have read over 150+ birth charts. In January 2020, we started reading tarot & have completed over 212+ tarot readings. We’re far from the experts however we do know more than the average person about this subject & its one that we are super passionate and still eagerly learning about.

Q. What is your format?

Typed/written as well audio recordings for readings depending on client preference stated when booking! Audio recordings are not available for chart readings.

Q. How old do I have to be to book?

Per New York state law, Sugar Tarot LLC cannot read for anyone under the age of 18! Clients must be 18 or older & fully aware of the services you choose to book.

Q. What questions do you not answer?

Readings mainly focus on astrology, career, love, self, and healing. We cannot predict the future. We simply see and read the energy that already exists. We do not read on major life changing events such as pregnancy, death, etc.

That being said if your situation requires a higher level of expertise there are plenty of licensed medical/mental health professionals you can seek.

Sugar Tarot readings are for entertainment and not to be substituted for medical procedures, treatment, or mental health consultation.

Q. Where do you ship?

Shipping is currently available worldwide except for Russia, Ukraine, North Korea, and Guadeloupe.

Q. Where do you ship from?

All physical items listed for sale on the Sugar Shop are shipped from the United Kingdom.

Q. How long does shipping take?

Due to our items being drop shipped from the United Kingdom, production time varies depending on the location the product is being shipped to. As a general rule of thumb, international shipping is 5-15 business days. However, check the shipping rates available for your specific location during check out for a more accurate time frame.